Resolved -
This incident has been resolved.
Apr 17, 18:22 EDT
Monitoring -
The provider has implemented a fix and we are seeing recovery on our end. We will continue to monitor to ensure functionality stays stable.
Apr 17, 18:12 EDT
Identified -
The third party which provides functionality for group texting is currently experiencing a service disruption.
We are seeing higher than normal failure rates for group text messaging; both new and existing conversations are currently impacted.
We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.
Apr 17, 16:21 EDT