All Systems Operational
Uptime over the past 90 days. View historical uptime.
Follow Up Boss Web Application ? Operational
90 days ago
99.8 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
iPhone App ? Operational
90 days ago
100.0 % uptime
Today
Android App ? Operational
90 days ago
100.0 % uptime
Today
Follow Up Boss Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Degraded service from third party provider affecting texting
Resolved - This incident has been resolved.
Jul 25, 18:18 EDT
Monitoring - Delivery errors have subsided and we are continuing to monitor.
Jul 25, 17:30 EDT
Identified - The third party which provides functionality for texting is experiencing a service disruption similar to the one which occurred earlier today.

Messages which fail to send during this incident will not be automatically retried.

We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.
Jul 25, 17:11 EDT
Degraded service from third party provider affecting texting
Resolved - This incident has been resolved.
Jul 25, 15:19 EDT
Monitoring - We are beginning to see the rate of successful sends rise. We will continue to monitor until normal functionality is completely restored.
Jul 25, 15:09 EDT
Identified - The third party which provides functionality for texting is currently experiencing a service disruption.

Messages which failed to send during this period will not be automatically retried.

We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.
Jul 25, 13:56 EDT
Jul 24, 2024
DB servers upgrade
Completed - The scheduled maintenance has been completed.
Jul 24, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:00 EDT
Scheduled - We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. Web app, mobile apps and API may not be available during some time in the maintenance window. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Jul 23, 10:15 EDT
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Service Disruption - Increase in Web Errors
Resolved - This incident has been resolved.
Jul 18, 17:38 EDT
Monitoring - The underlying errors have been resolved.

We are continuing to monitor the database server that was impacted.
Jul 18, 16:48 EDT
Identified - We have isolated the issue to a single database server that is impacting users on that server.

We have applied the resolution, and we are seeing traffic for those users restored.

We are continuing to monitor the situation, and will update once all user traffic has been normalized.
Jul 18, 16:29 EDT
Investigating - We are currently observing a higher-than-normal error rate for web traffic for a portion of our users.

We are working to identify the root cause and implement a solution.

We will post updates here as they become available.
Jul 18, 15:44 EDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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