In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 2024 - 00:00 EDT
Scheduled - We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. During this maintenance window, we will be upgrading a segment of our customers. Web app, mobile apps, and API may not be available for impacted customers during these periods. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Mar 19, 202400:00-02:00 EDT
Follow Up Boss Web Application
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Under Maintenance
90 days ago
99.97
% uptime
Today
API
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Under Maintenance
90 days ago
99.97
% uptime
Today
iPhone App
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Under Maintenance
90 days ago
99.97
% uptime
Today
Android App
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Under Maintenance
90 days ago
99.97
% uptime
Today
Follow Up Boss Public Website
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Mar 8, 10:39 EST
Monitoring -
Traffic has been restored as of 3:15am ET. We are continuing to monitor and work with our hosting provider to ensure stability but normal operations have been restored.
Mar 8, 03:41 EST
Investigating -
One of the Follow Up Boss database servers is currently unavailable which is preventing up to 20% of customers from accessing the system. We are actively working on the problem with our hosting provider and will provide updates here as soon as possible.
Mar 8, 03:07 EST
Completed -
The scheduled maintenance has been completed.
Mar 8, 03:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 01:00 EST
Scheduled -
We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. During this maintenance window, we will be upgrading a segment of our customers. Web app, mobile apps, and API may not be available for impacted customers during these periods. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Mar 7, 16:18 EST
Completed -
The scheduled maintenance has been completed.
Mar 8, 01:24 EST
Verifying -
Verification is currently underway for the maintenance items.
Mar 8, 01:19 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 00:00 EST
Scheduled -
We are going to be performing upgrades to Inbox Apps. During this maintenance window you may not be able to reply to Inbox Apps from Follow Up Boss.
For integration partners: The Channels and Inbox Apps APIs will return HTTP 503 and not accept new messages or message/conversation updates during the maintenance window. Please retry any messages or conversation updates once the maintenance window concludes.
Mar 7, 11:57 EST
Resolved -
This incident has been resolved.
Mar 7, 08:58 EST
Monitoring -
Errors for impacted users were resolved as of 2:24AM ET. We are continuing to monitor application performance.
Mar 7, 02:44 EST
Investigating -
We are extending the previous maintenance window, as we are detecting connectivity errors for a subset of our users. We are actively troubleshooting the error, and anticipate we will have connectivity restored for the impacted users soon.
Mar 7, 01:12 EST
Completed -
The scheduled maintenance has been completed.
Mar 7, 01:00 EST
Update -
We encountered some errors for a portion of our users. We are extending this outage as we resolve the underlying errors.
Mar 7, 00:45 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 00:00 EST
Scheduled -
We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. During this maintenance window, we will be upgrading a segment of our customers. Web app, mobile apps and API may not be available for impacted customers during these periods. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Mar 6, 01:11 EST
Completed -
The scheduled maintenance has been completed.
Mar 6, 01:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:00 EST
Scheduled -
We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. During this maintenance window, we will be upgrading a segment of our customers. Web app, mobile apps and API may not be available for impacted customers during these periods. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Mar 5, 10:40 EST
Resolved -
This incident has been resolved.
Mar 5, 17:01 EST
Monitoring -
Traffic appears to be returning to normal. We will continue to monitor to ensure stability.
Mar 5, 14:18 EST
Investigating -
Our monitoring is showing unusually low traffic from the Zillow 2-Way Sync integration. We are currently investigating to determine the cause. We will provide updates here as we have them.
Mar 5, 13:32 EST