Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 2026 - 19:38 EDT
Identified - We are seeing an issue related to calls in the app not being displayed for some customers.

We've identified the issue and are working on a fix.

Aug 27, 2026 - 19:07 EDT
Follow Up Boss Web Application Degraded Performance
90 days ago
100.0 % uptime
Today
API Degraded Performance
90 days ago
100.0 % uptime
Today
iPhone App Degraded Performance
90 days ago
100.0 % uptime
Today
Android App Degraded Performance
90 days ago
100.0 % uptime
Today
Follow Up Boss Public Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 28, 2026

No incidents reported today.

Aug 27, 2026
Resolved - This incident has been resolved. Zillow Preferred agents should no longer get inaccurate notifications about Real Time Tours.
Aug 27, 09:11 EDT
Monitoring - A fix has been implemented and we are monitoring the solution.
Aug 26, 14:11 EDT
Investigating - We are investigating an issue causing Zillow Preferred agents to receive missed-notification messages for Real Time Tours in error. We will share more information here as it becomes available.
Aug 26, 13:56 EDT
Aug 26, 2026
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.