All Systems Operational
Uptime over the past 90 days. View historical uptime.
Follow Up Boss Web Application ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
iPhone App ? Operational
90 days ago
99.99 % uptime
Today
Android App ? Operational
90 days ago
99.99 % uptime
Today
Follow Up Boss Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 30, 2023

No incidents reported today.

Nov 29, 2023
Outbound Calling Disrupted - Now Working
Resolved - This incident has been resolved.
Nov 29, 11:24 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 20:18 EST
Investigating - Start: 7:48PM ET
End: 8:02PM ET

Our monitoring has detected a drop in outbound calls. Outbound calls attempted during the outage likely failed to connect. The cause has been identified by our 3rd party calling provider, and service appears to be restored. We will continue to monitor and update this incident page if more issues are detected.
Nov 28, 20:17 EST
Nov 28, 2023
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
Service disruption
Resolved - The outage was caused by a database migration that did not update the internal app caching properly. Our engineers were able to re-enable the cache and restart the application. We will continue to monitor moving forward.
Nov 21, 21:46 EST
Investigating - We are currently experiencing a service disruption.

We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.
Nov 21, 21:30 EST
Database Server Upgrades
Completed - The scheduled maintenance has been completed.
Nov 21, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 EST
Scheduled - We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. During this maintenance window, we will be upgrading a segment of our customers. In the coming weeks, we will have additional maintenance periods to upgrade the remaining customers. Web app, mobile apps and API may not be available for impacted customers during these periods. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Nov 17, 14:32 EST
Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023
Degraded service from third party provider affecting outbound texting
Resolved - Our partner carriers have confirmed their connection to Verizon and AT&T have been restored, and all outbound texts to these numbers are now functional.

You can now attempt to resend any messages that were indicated as Not Delivered during this time.
Nov 17, 23:41 EST
Investigating - Our partner carriers are experiencing an outage that impacts your ability to send text messages to Verizon and AT&T phone numbers. When sending messages to these numbers, you may see "Not Delivered" on the text message. If this happens, please wait until this incident is resolved before resending.

We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our partner carriers.
Nov 17, 15:23 EST
Nov 16, 2023

No incidents reported.

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