Calendar and email syncing is delayed for Microsoft 365 users
Identified - A Microsoft outage is causing delayed calendar and email syncing for Follow Up Boss users with connected Microsoft 365 accounts. Our teams are engaged and working towards a resolution. Google Workspace (Gmail) users are not impacted at this time.
Nov 12, 2026 - 14:04 EST
Uptime over the past 90 days. View historical uptime.
Follow Up Boss Web Application Degraded Performance
API Operational
iPhone App Degraded Performance
Android App Degraded Performance
Follow Up Boss Public Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2026

Unresolved incident: Calendar and email syncing is delayed for Microsoft 365 users.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Widespread Service Disruption
Resolved - This incident has been resolved.
Nov 10, 15:00 EST
Update - We are continuing to monitor for any further issues.
Nov 10, 14:08 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 14:08 EST
Investigating - We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.
Nov 10, 13:36 EST

Nov 9, 2026

Widespread Service Disruption
Resolved - This incident has been resolved.
Nov 9, 13:30 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 9, 13:14 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 9, 12:03 EST
Investigating - We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.
Nov 9, 11:51 EST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

DB servers upgrade
Completed - The scheduled maintenance has been completed.
Nov 6, 00:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 00:00 EST
Scheduled - We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. Web app, mobile apps and API may not be available during some time in the maintenance window. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Nov 4, 14:28 EST

Nov 5, 2026

Mailchimp integration intermittently unavailable
Resolved - This incident has been resolved.
Nov 5, 13:00 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 11:14 EST
Investigating - We are investigating intermittent unavailability of the Mailchimp integration.
Nov 3, 08:08 EST

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

DB servers upgrade
Completed - The scheduled maintenance has been completed.
Oct 30, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 00:00 EDT
Scheduled - We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. Web app, mobile apps and API may not be available during some time in the maintenance window. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Oct 29, 10:03 EDT

Oct 29, 2026

No incidents reported.

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