All Systems Operational
Follow Up Boss App Operational
90 days ago
100.0 % uptime
Today
API Operational
Website Frontend ? Operational
App Server Operational
App Database Operational
Billing Internals Operational
Billing Operational
Outgoing Phone Calls Operational
Instant Calls internals Operational
Outgoing SMS Operational
Lead Email Processing Operational
iPhone App Operational
Android App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 25, 2022

No incidents reported today.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - We have seen no issues since Sunday and the fix from our hosting provider appears to have resolved this issue so we're closing this incident.
Jun 23, 09:53 EDT
Monitoring - We have applied a fix from our database hosting provider to address these errors and are monitoring the results.
Jun 22, 01:58 EDT
Update - We experienced another outage from 8:36pm to 8:39pm EST today with our main database. We've made another tweak to address stability and we're continuing to work with our hosting provider to find the root cause.
Jun 19, 21:50 EDT
Update - We are continuing to investigate this issue with our hosting provider. We have seen no outages since 1:46pm ET but continue to look for and address all possible causes.
Jun 17, 17:03 EDT
Investigating - We are detecting errors in our main database that cause all operations to fail. This just happened at 1:44pm ET until 1:46pm ET. We are actively working with our hosting provider to determine and correct the issue and will provide updates here as available.
Jun 17, 13:55 EDT
Jun 22, 2022
Completed - This maintenance has been completed.
Jun 22, 02:06 EDT
Verifying - We've upgraded the affected DB servers, and are monitoring the results.
Jun 22, 01:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 01:00 EDT
Scheduled - We are going to upgrade our DB servers to improve performance, stability, and security. Web app, mobile apps and API may not be available during some time in the maintenance window. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Jun 21, 16:09 EDT
Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022
Jun 18, 2022

No incidents reported.

Jun 17, 2022
Jun 16, 2022
Completed - The scheduled maintenance has been completed.
Jun 16, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 01:01 EDT
Scheduled - We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. Web app, mobile apps and API may not be available during some time in the maintenance window. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Jun 14, 10:40 EDT
Jun 15, 2022

No incidents reported.

Jun 14, 2022
Resolved - This incident has been resolved.
Jun 14, 17:19 EDT
Monitoring - All backlog of web hooks have been processed and are operating in real-time again moving forward. Some webhooks were delayed up to 7 minutes. We will continue to monitor.
Jun 14, 15:54 EDT
Investigating - We are seeing delays of up to 10 minute in calling out to external "web hooks" that have been registered, including Zapier Zaps. We are investigating.
Jun 14, 15:03 EDT
Jun 13, 2022
Resolved - This incident has been resolved.
Jun 13, 17:52 EDT
Monitoring - All backlog of web hooks have been processed and are operating in real-time again moving forward. We will continue to monitor.
Jun 13, 17:18 EDT
Investigating - We are seeing delays of up to 10 minute in calling out to external "web hooks" that have been registered, including Zapier Zaps. We are investigating.
Jun 13, 16:22 EDT
Jun 12, 2022

No incidents reported.

Jun 11, 2022
Resolved - This incident has been resolved.
Jun 11, 03:00 EDT
Monitoring - System access has been restored and we are monitoring for any additional problems.
Jun 11, 02:31 EDT
Identified - Emergency database maintenance currently in progress. All systems are unavailable during this period. We will provide updates as they become available.
Jun 11, 02:09 EDT