All Systems Operational
Follow Up Boss App Operational
90 days ago
99.92 % uptime
Today
API Operational
Website Frontend ? Operational
App Server Operational
App Database Operational
Billing Internals Operational
Billing Operational
Outgoing Phone Calls Operational
Instant Calls internals Operational
Outgoing SMS Operational
Lead Email Processing Operational
iPhone App Operational
Android App Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
App Uptime
Fetching
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Resolved - Past emails have now been processed and email delivery has returned to normal operation.
Oct 22, 11:33 EDT
Monitoring - Upstream email provider resumed the service and action plan emails now works.

Action plan emails triggered between 5:53am and 10:14am EDT are delayed and being gradually processed now. Small number of those emails have failed to send, they are shown as Failed in the Action Plan popup in Follow Up Boss.

We continue monitoring the situation and will provide further updates here.
Oct 22, 10:32 EDT
Investigating - We are having problems with our upstream email provider which prevents action plan emails from being sent.

Receiving emails, sending one-to-one emails or bulk emails are not affected and work as normal.

We are working with the upstream provider to resolve the problem as soon as possible and will provide further updates here.
Oct 22, 07:24 EDT
Oct 21, 2020
Resolved - This incident has been resolved.
Oct 21, 19:56 EDT
Identified - Calls to external webhooks are currently delayed. We are working through the backlog now and will update status here.
Oct 21, 17:48 EDT
Oct 20, 2020
Resolved - This incident has been resolved.
Oct 20, 14:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 14:04 EDT
Identified - We're seeing processing delay from our third-party email provider that is causing some emails to @followupboss.me address to be delayed by 15+ minutes before appearing in Follow Up Boss. We are working with third party provider to remedy and will post updates here.
Oct 20, 12:51 EDT
Oct 19, 2020
Resolved - This incident has been resolved.
Oct 19, 14:23 EDT
Monitoring - Facebook connections and lead processing are operating normally again and we are monitoring for any continued problems.
Oct 19, 13:47 EDT
Investigating - We are investigating a drop in leads being processed from Facebook and will provide updates here.
Oct 19, 12:06 EDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Resolved - This incident has been resolved.
Oct 15, 16:42 EDT
Monitoring - Third-party provider has implemented a fix and we are monitoring. At this point, it appears all delayed leads have been processed.
Oct 15, 16:34 EDT
Identified - We're seeing processing delay from our third-party email provider that is causing emails to @followupboss.me address to be delayed by 15+ minutes before appearing in Follow Up Boss. We are working with third party provider to remedy and will post updates here.
Oct 15, 16:13 EDT
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.