Widespread Service Disruption

Incident Report for Follow Up Boss

Resolved

This incident is now resolved and steps have been taken to prevent recurrence.

Posted Apr 02, 2026 - 10:45 EDT

Monitoring

We have identified the cause of this issue and a resolution is in place. We're keeping a close eye on our systems to confirm that the issue is resolved.

Posted Apr 02, 2026 - 10:36 EDT

Update

We are continuing to investigate this issue.

Posted Apr 02, 2026 - 10:18 EDT

Investigating

We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.

Posted Apr 02, 2026 - 10:09 EDT

This incident affected: Follow Up Boss Web Application, API, iPhone App, and Android App.