Widespread Service Disruption

Incident Report for Follow Up Boss

Resolved

This incident has been resolved.
Posted Jan 15, 2026 - 11:10 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2026 - 11:36 EST

Investigating

We are currently experiencing a service disruption.

We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.
Posted Jan 14, 2026 - 10:53 EST
This incident affected: Follow Up Boss Web Application, API, iPhone App, and Android App.