This issue has been resolved. If you are still experiencing Mailchimp connectivity issues in Follow Up Boss, you may need to visit Admin -> Integrations -> Mailchimp in FUB and re-select your Mailchimp list.
Posted Mar 24, 2026 - 09:58 EDT
Identified
We have identified the issue and a fix has been implemented. We are observing recovery for many customers and are continuing to monitor for a full recovery.
Posted Mar 23, 2026 - 16:30 EDT
Update
We are investigating an issue where customers who use the Mailchimp integration are experiencing disconnection. There is no widespread interruption of Follow Up Boss at this time - this issue is limited to Mailchimp. We will post updates here as we identify the issue and a resolution.
Posted Mar 23, 2026 - 11:42 EDT
Investigating
We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution.
This disruption is affecting a broad number of customers and features of Follow Up Boss.
We will post updates here as they become available.
Posted Mar 23, 2026 - 11:37 EDT
This incident affected: Follow Up Boss Web Application and API.