Increased error counts and slowness

Incident Report for Follow Up Boss

Resolved

This incident has been resolved.
Posted Sep 22, 2022 - 14:24 EDT

Monitoring

Error counts have subsided and we're seeing performance return to normal levels. We'll continue to monitor and investigate the root cause.
Posted Sep 22, 2022 - 13:48 EDT

Investigating

We're investigating an issue with our databases that is causing 500 errors and slowdowns.
Posted Sep 22, 2022 - 13:02 EDT
This incident affected: Follow Up Boss Web Application, API, iPhone App, Android App, and Follow Up Boss Public Website.