Systems unavailable

Incident Report for Follow Up Boss

Resolved

We found and have fixed a database outage. This affected all customers and has now been resolved. All automated processing that was unable to process at the scheduled time has been re-run and all systems are operating normally again.

We apologize for the downtime and will continue to monitor systems.

Posted Mar 19, 2020 - 11:47 EDT

Investigating

We are investigating this system outage and will update here shortly.

Posted Mar 19, 2020 - 10:53 EDT

This incident affected: Follow Up Boss Web Application, API, iPhone App, Android App, and Follow Up Boss Public Website.