Webhook processing delayed

Incident Report for Follow Up Boss

Resolved

This incident has been resolved.

Posted Sep 23, 2021 - 15:22 EDT

Identified

We have addressed the problem causing a slowdown and deployed additional capacity to catch up with backlog. Will update here when everything is caught up to real time agagin.

Posted Sep 23, 2021 - 14:52 EDT

Investigating

Calls to external webhooks are currently delayed including firing zapier.com "Zaps". We are investigating the issue and will provide updates here.

Posted Sep 23, 2021 - 14:34 EDT

This incident affected: Follow Up Boss Web Application.