Widespread Service Disruption

Incident Report for Follow Up Boss

Resolved

The incident is resolved after rolling back fully.
Posted Aug 31, 2026 - 17:09 EDT

Monitoring

We've applied a potential mitigation and are monitoring to determine if it has fixed the issue.
Posted Aug 31, 2026 - 15:23 EDT

Update

We are continuing to investigate this issue.
Posted Aug 31, 2026 - 14:25 EDT

Investigating

We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.
Posted Aug 31, 2026 - 14:23 EDT
This incident affected: Follow Up Boss Web Application and Follow Up Boss Public Website.