Calendar Synchronization Delays and Duplicates

Incident Report for Follow Up Boss

Resolved

This incident has been resolved.

Posted Oct 13, 2021 - 13:43 EDT

Identified

Duplicate appointment issues have been identified and we are working on fixes and removing those duplicate appointments.

Posted Oct 04, 2021 - 11:09 EDT

Investigating

We are seeing errors and delays in synchronizing both Google and Microsoft calendars with Follow Up Boss. We are also seeing duplications of calendar entries made in Follow Up Boss, but that is limited to Google calendars. We are actively investigating the problem and will provide updates here.

Posted Sep 24, 2021 - 12:34 EDT

This incident affected: Follow Up Boss Web Application, iPhone App, and Android App.