Outbound calling experiencing intermittent issues

Incident Report for Follow Up Boss

Resolved

We are showing that calls performance is returning to normal after Twilio's statement that they've resolved their internal issues. Outbound calling should be working as normal. Thank you for your patience!

Posted Nov 05, 2018 - 12:12 EST

Monitoring

We are receiving reports of issues making outbound calls from the calling functionality of our product. Our telephone integration provider, Twilio, is experiencing issues which are causing an increase in outbound call failures. We will amend this incident as we receive more information about the status of this issue.

Posted Nov 05, 2018 - 11:30 EST