Delays in processing
Incident Report for Follow Up Boss
Resolved
This incident has been resolved.
Posted 4 months ago. Jul 23, 2018 - 18:18 EDT
Update
Real-time updates are functioning properly. In the progress of recovering new lead workflows (lead notifications).
Posted 4 months ago. Jul 23, 2018 - 17:22 EDT
Update
Real-time updates are not operational. In the meantime you can push the refresh button in the browser to make sure you have the latest information.
Posted 4 months ago. Jul 23, 2018 - 16:25 EDT
Monitoring
We encountered hardware failure on one of our main workhorse servers. We needed to quickly provision a replacement. This resulted in delays in processing for lead emails, email communication, real time events, bulk emails, and webhook triggers. A replacement server is back up and this work is being processed, but may be delayed by a few minutes as it catches up.
Posted 4 months ago. Jul 23, 2018 - 15:13 EDT
This incident affected: Lead Email Processing.