The maintenance has been completed. All systems are running as normal.
Posted 4 months ago. Sep 10, 2018 - 04:43 EDT
New server has been provisioned, all systems are running now. We are verifying that everything works as expected.
Posted 4 months ago. Sep 10, 2018 - 04:07 EDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 4 months ago. Sep 10, 2018 - 03:00 EDT
We will be undergoing scheduled maintenance to add a new database server in order to make Follow Up Boss faster and more stable.
Follow Up Boss applications and API won't be available during the maintenance period, that includes: - Follow Up Boss web and mobile apps will not work - API won't be available - Leads coming via connected Google accounts and followupboss.me addresses will be delayed but processed after the maintenance - Leads arriving via API integration such as Zillow integration configured on the Zillow website (ZillowTechConnect), Curaytor, Ylopo, Sierra Interactive may not be delivered. You can login into those those systems directly to check if any leads received during the maintenance period. They won't appear in Follow Up Boss so you'll need to follow up with them manually.
Posted 4 months ago. Sep 09, 2018 - 21:55 EDT
This scheduled maintenance affected: Follow Up Boss App, API, Website Frontend, App Server, App Database, Outgoing Phone Calls, Instant Calls internals, Outgoing SMS, Lead Email Processing, and iPhone App.