Resolved -
This incident has been resolved.
Jan 20, 12:02 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 20, 09:50 EST
Identified -
The issue has been identified and a fix is being implemented.
Jan 20, 09:19 EST
Investigating -
We are investigating an issue with AI call summaries for recent calls not appearing in Follow Up Boss.
Jan 20, 08:50 EST