Resolved -
This incident has been resolved and steps have been taken to prevent future recurrence.
Nov 13, 18:49 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 13, 15:29 EST
Investigating -
We are currently experiencing a service disruption for users and systems accessing Follow Up Boss.
We are working to identify the root cause and implement a solution.
This disruption is affecting a broad number of customers and features of Follow Up Boss.
We will post updates here as they become available.
Nov 13, 15:11 EST