All Systems Operational

Uptime over the past 90 days. View historical uptime.
Follow Up Boss Web Application ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
iPhone App ? Operational
90 days ago
100.0 % uptime
Today
Android App ? Operational
90 days ago
100.0 % uptime
Today
Follow Up Boss Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025
Degraded third party service preventing some call transcriptions from succeeding
Resolved - Our vendor has implemented a fix and we are seeing new call transcriptions working successfully. Failed transcriptions during this period will be retried over the coming 24 hours but the underlying issue is now resolved.
Apr 1, 14:04 EDT
Investigating - We are seeing an increase in failures to transcribe phone calls affecting a subset of FUB customers and phone calls.

Calls that are not transcribed will also not receive a Call Summary.

We are working with our vendor to restore service.

We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.
Mar 28, 18:19 EDT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
DB servers upgrade
Completed - The scheduled maintenance has been completed.
Mar 28, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 EDT
Scheduled - We are going to upgrade our DB servers to make Follow Up Boss faster and more resilient to usage spikes. Web app, mobile apps and API may not be available during some time in the maintenance window. Leads coming via lead email addresses (yourname@followupboss.me) and Inbox Lead Processing may be delayed until the maintenance is completed. Leads coming via API may not be processed during the time API is not available.
Mar 26, 14:44 EDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Delays in synchronization from Zillow Premier Agent
Resolved - All events have been replayed and sync traffic has returned to normal. This incident is now resolved.
Mar 20, 12:39 EDT
Monitoring - Sync events have resumed flowing from Zillow Premier Agent. Events that occured during this incident have been delayed, but no data should be lost. Follow Up Boss is currently catching up on the backlog of delayed events.
Mar 20, 11:59 EDT
Identified - As of 9:05 Eastern, we are no longer seeing incoming sync events from Zillow Premier Agent. We have identified the cause of the failure and are working on a fix.
Mar 20, 10:48 EDT
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