All Systems Operational

Follow Up Boss Web Application ? Operational
90 days ago
99.97 % uptime
Today
API ? Operational
90 days ago
99.97 % uptime
Today
iPhone App ? Operational
90 days ago
99.97 % uptime
Today
Android App ? Operational
90 days ago
99.97 % uptime
Today
Follow Up Boss Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 28, 2025

No incidents reported today.

Oct 27, 2025
Resolved - This incident has been resolved.
Oct 27, 16:54 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 16:41 EDT
Investigating - We are currently experiencing a service disruption.

We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.

Oct 27, 16:01 EDT
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - This incident has been resolved.
Oct 20, 16:54 EDT
Identified - The third party which provides functionality for call summaries and transcriptions is currently experiencing a service disruption.

We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.

Oct 20, 14:02 EDT
Resolved - This incident has been resolved.
Oct 20, 08:35 EDT
Monitoring - We are observing calling on desktop returning to normal. We will continue to monitor for full recovery.
Oct 20, 07:33 EDT
Identified - Voice calls on desktop may be intermittently unavailable due to an outage with our voice provider. Our teams are engaged and working towards a resolution as quickly as possible.

Workaround: If you are unable to make voice calls from desktop you can navigate to your user settings, scroll to the Outgoing Calls section, and change Calling Method to "Always use mobile phone" to have desktop calls bridged to your cell phone.

Oct 20, 07:19 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.