Mailchimp integration unavailable for some customers
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 02, 2026 - 12:56 EDT
Update - We are continuing to work with Mailchimp on a fix for this issue.
Mar 31, 2026 - 12:22 EDT
Identified - We have identified the cause of the Mailchimp integration becoming disconnected for some customers and we are working with Mailchimp to restore service.
Mar 31, 2026 - 10:27 EDT
Investigating - We are investigating reports the Mailchimp integration is becoming disconnected for some customers. Updates will be shared here as they are available.
Mar 31, 2026 - 10:13 EDT
Uptime over the past 90 days. View historical uptime.
Follow Up Boss Web Application Operational
90 days ago
98.58 % uptime
Today
API Operational
90 days ago
98.58 % uptime
Today
iPhone App Operational
90 days ago
98.58 % uptime
Today
Android App Operational
90 days ago
98.58 % uptime
Today
Follow Up Boss Public Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Widespread Service Disruption
Resolved - This incident is now resolved and steps have been taken to prevent recurrence.
Apr 2, 10:45 EDT
Monitoring - We have identified the cause of this issue and a resolution is in place. We're keeping a close eye on our systems to confirm that the issue is resolved.
Apr 2, 10:36 EDT
Update - We are continuing to investigate this issue.
Apr 2, 10:18 EDT
Investigating - We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.
Apr 2, 10:09 EDT
Apr 1, 2026

No incidents reported.

Mar 31, 2026
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026
Mailchimp Integration Issue
Resolved - This issue has been resolved. If you are still experiencing Mailchimp connectivity issues in Follow Up Boss, you may need to visit Admin -> Integrations -> Mailchimp in FUB and re-select your Mailchimp list.
Mar 24, 09:58 EDT
Identified - We have identified the issue and a fix has been implemented. We are observing recovery for many customers and are continuing to monitor for a full recovery.
Mar 23, 16:30 EDT
Update - We are investigating an issue where customers who use the Mailchimp integration are experiencing disconnection. There is no widespread interruption of Follow Up Boss at this time - this issue is limited to Mailchimp. We will post updates here as we identify the issue and a resolution.
Mar 23, 11:42 EDT
Investigating - We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.
Mar 23, 11:37 EDT
Mar 23, 2026
Mar 22, 2026

No incidents reported.

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