Identified - We have implemented a partial fix that has reduced the number of calls without transcripts or summaries. We are continuing to work towards a full resolution.
Nov 26, 2025 - 16:29 EST
Investigating - We are investigating an issue with transcripts and summaries not appearing for some phone calls. We will provide updates here as they are available.
Nov 26, 2025 - 10:23 EST
Follow Up Boss Web Application ? Degraded Performance
90 days ago
99.96 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
iPhone App ? Degraded Performance
90 days ago
99.98 % uptime
Today
Android App ? Degraded Performance
90 days ago
99.98 % uptime
Today
Follow Up Boss Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 2, 2025

No incidents reported today.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

Unresolved incident: Call transcripts and summaries failing for some calls.

Nov 25, 2025
Completed - The scheduled maintenance has been completed.
Nov 25, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 23:00 EST
Scheduled - We will be upgrading some of our database servers and you might see brief interruption for 5-10 minutes.
Nov 24, 16:05 EST
Nov 24, 2025
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.