Resolved -
All events have been replayed and sync traffic has returned to normal. This incident is now resolved.
Mar 20, 12:39 EDT
Monitoring -
Sync events have resumed flowing from Zillow Premier Agent. Events that occured during this incident have been delayed, but no data should be lost. Follow Up Boss is currently catching up on the backlog of delayed events.
Mar 20, 11:59 EDT
Identified -
As of 9:05 Eastern, we are no longer seeing incoming sync events from Zillow Premier Agent. We have identified the cause of the failure and are working on a fix.
Mar 20, 10:48 EDT