Resolved -
This incident has been resolved.
Oct 20, 08:35 EDT
Monitoring -
We are observing calling on desktop returning to normal. We will continue to monitor for full recovery.
Oct 20, 07:33 EDT
Identified -
Voice calls on desktop may be intermittently unavailable due to an outage with our voice provider. Our teams are engaged and working towards a resolution as quickly as possible.
Workaround: If you are unable to make voice calls from desktop you can navigate to your user settings, scroll to the Outgoing Calls section, and change Calling Method to "Always use mobile phone" to have desktop calls bridged to your cell phone.
Oct 20, 07:19 EDT